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Immediate Placement Enquiries for Local Authorities & Social Workers: 0333 090 7559

Comprehensive Care, Key Work, and Life Skills Pathways

At Gentle Steps Support, we believe everyperson deserves the opportunity to live with confidence, independence, and choice. Our person-centred supports are tailored to each individual’s goals, empowering them to build skills, participate in their community, and live fulfilling lives.

Our supports and services include:

24/7 Support and Assistance (where applicable)

Providing reliable support around the clock to ensure individuals feel safe, comfortable, and supported whenever they need assistance.

Individualised support plans tailored to your goals and needs

Working closely with each person to develop a personalised support plan that reflects their preferences, abilities, goals, and everyday needs.

Personal care and daily living assistance

Supporting individuals with personal hygiene, dressing, grooming, mobility, and other daily activities while maintaining dignity and independence.

Support with developing independent living and life skills

Helping individuals develop practical skills and confidence to manage everyday tasks and make informed decisions independently.

Meal planning, cooking, and nutrition support

Assisting with planning nutritious meals, grocery preparation, cooking, and developing healthy eating habits that suit individual needs and preferences.

Budgeting, shopping, and money management assistance

Providing practical guidance with budgeting, shopping, managing expenses, and building confidence with everyday financial decisions.

Community participation and social engagement

Supporting individuals to connect with their community, participate in social activities, pursue interests, and build meaningful relationships.

Assistance with attending appointments and accessing community services

Providing support with attending appointments and navigating community services to ensure individuals can access the assistance and resources they need.

Support with education, employment, and volunteering opportunities

Helping individuals explore opportunities for learning, employment, volunteering, and personal development that align with their interests and goals.

Health and wellbeing support, including promoting healthy lifestyles

Encouraging healthy routines and supporting individuals to make positive choices that contribute to their physical, emotional, and overall wellbeing

Medication prompts and support (where required)

Providing appropriate reminders and assistance with medication routines in accordance with individual support plans and requirements.

Household tasks, cleaning, laundry, and maintaining a safe home

Assisting with everyday household responsibilities to help maintain a clean, comfortable, organised, and safe living environment.

Positive behaviour support and capacity building (where applicable)

Supporting individuals to develop positive coping strategies, strengthen their abilities, and build greater confidence in managing everyday challenges.

Collaboration with families, carers, and allied health professionals

Working collaboratively with families, carers, and relevant professionals to provide consistent, coordinated, and person-centred support.

Preparing for Independent Living: Gradual Tenancy Transition

We are committed to delivering compassionate, culturally inclusive, and person-centred support where every individualfeels respected, empowered, andvalued. Ourfocus is on helping people achieve theirgoals while promoting independence, choice, and meaningful participation in everyday life

Why Families & Local Authorities Choose Us

1. Robust Safeguarding

Enhanced DBS cleared staff, Designated Safeguarding Lead oversight, and strict multi-agency reporting protocols.

2. Clear Milestone Reporting

Detailed monthly Pathway progress reports delivered punctually to social workers and commissioning teams.

3. 24/7 Rapid Response

Round-the-clock staffing and duty management ensuring immediate crisis resolution and young person safety.

4. Genuine Trauma-Informed Ethos

Empathetic, non-punitative care that supports young adults through emotional setbacks and anxiety.

5. High Quality Housing

Modern, immaculate, fully furnished properties with personal privacy and warm communal spaces.

6. High Tenancy Success Rates

Proven track record of care leavers transitioning smoothly into long-term independent tenancies.

How We Support

Respect & Dignity

We treat every individual with kindness, dignity and respect. We recognise that every young adult has their own identity, experiences, beliefs, preferences and aspirations. We listen to what people have to say and ensure that their views are taken seriously.

Choice & Control

Every young adult should have a voice in decisions about their own life. We encourage residents to express their preferences, identify their goals and participate in planning and reviewing their support.

Independence

We believe in supporting people to b e c o m e more independent, not creating dependence. We encourage residents to develop practical skills, make choices and take increasing responsibility for their daily lives.

Safety & Wellbeing

Everyone has the right to feel safe. We are committed. to creating an environment where residents are protected from abuse, neglect, discrimination, and avoidable harm while also supporting their emotional social and physical well-being.

How we help people grow

Inclusion & Equality

We celebrate individuality and believe everyone should have equal opportunities. We aim to create an inclusive home where residents feel accepted regardless of their background, identity, culture, beliefs, disability, or circumstances

Compasison & Trust

Positive support begins with positive relationships. We aim to build relationships based on honesty. consistency, patience, and understanding. We recognize that trust takes time, particularly for young adults who may have experienced difficult or unstelled Circumstances

Growth & Achievement

We believe progress should be recognised. Whether it is preparing a first meal, managing a budget, attending an appointment independently or trying something new, every achievement can represent progress.

Partnership & Accountability

We believe the best outcomes are achieved when people work together. We work with residents and, where appropriate, families, carers, social workers, local authorities, healthcare professionals and other relevant services